We're here to help
As professional service facilitators, you can imagine that we are the team our clients ring when something goes wrong with their mobile phone, internet, office communication systems and even the financial arrangements they have with carriers.
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We understand that this unwanted interruption does not only stop their ability to communicate with one another, for most of them, if their service stops then for the best part their life and business gets put on hold.
The satisfaction we get in seeing their desperation and frustration disappear and to hear the anxiety in their voices change to hope.
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We make the commitment to each client to not only get their concern or complaint heard, but to seek the best possible outcome whether that includes cancellation of current services, credits against incorrect accounts or compensation.
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We are 100% committed to your complaint and deal with it as if it was our complaint.
01
Business Mobile Complaints
If you have a complaint with a carrier regarding your mobile phone services, overcharging on accounts, unresolved technical issues, contract issues or any other issues relative to your mobile services, please complete this complaint inquiry form.
02
NBN & Internet Complaints
If you have a complaint with a carrier regarding your internet services, overcharging on accounts, unresolved technical issues, contract issues or any other issues relative to your NBN or Internet services, please complete this complaint inquiry form.
03
Business Landlines (Sip Trunks) & Office Phone System Complaints
If you have a complaint with a carrier regarding your land line, PABX office system, overcharging on accounts, unresolved technical issues, contract issues or any other issues relative to your land line services, please complete this complaint inquiry form.
04
Equipment Finance Complaints
If you have a complaint with a carrier and or finance provider regarding any of your services, overcharging on accounts, contract issues, renewal issues or any other issues relative to finance provided in conjunction with your telco or office products, please complete this complaint inquiry form.
